Emporio Veracruz

From the very moment we arrived the staff were very helpful and friendly, even though at time our lack of Spanish caused confusion. They even let us check in early. The room was perfect, the views from outside our balcony of the port was immaculate, the size of the room was amazing we had more than enough space. The location of the hotel on the port and next to the town square was excellent, we always felt safe when looking around the local area. The complimentary breakfast was delicious and staff again was very friendly. Pool area was never busy and very chilled. Cannot fault our stay, it exceeded our expectations and would happily stay there again.

Breakfast wasn’t included but we did eat there one morning. The buffet was big and catered for every taste, I would imagine. The rooms we had were big and comfortable, the swimming pools and gym oh a very good standard. We really enjoyed them. Only 200metres walk to the Zocalo too where we saw and enjoyed some lively Día de Muertes celebrations.

We liked the restaurant menu service and view. The swimingpools are great. The jacuzzi could be warm, we tried at night and it was cold water not what you typically expexct from a jacuzzi

LOCATION, THE VIEW THE EMPLOYEES AND THE MOST THE PEOPLE MAKE ME FEEL WELCOME, EVERY BODY WAS SO HELPFUL, AND FRIENDLY

Service was great. The breakfast buffet was great. Everyone so nice and kind. Housekeeping clean the room even when we were leaving that same day, that was super nice!!!